We’re looking for a friendly, professional, and bilingual Customer Service Representative (Mandarin & English) to join our dynamic team!

About Us:

Uniontosky Holdings Investment Pty Ltd is an Australian-owned trading company that offers a comprehensive range of services. These services include import and export handling, freight forwarding, warehousing, transport, planning, project development, and IT solutions.

Duties include but not limited to: 

• Reply Customer
• Control Office Stock
• Assist supervisors in collecting industry trends, analyzing market dynamics, and identifying potential customer resources;
• Diligent, proactive, with a strong sense of teamwork
• Excellent analytical, observational, and learning abilities, proficient in Excel
• Strong writing skills
• Outstanding communication and negotiation skills
• Bachelor’s degree or above, professional appearance, willing to grow long-term with the company. Candidates with long-term visas are preferred.

Required Qualifications

• Living in Australia with an easy access to Docklands Melbourne Vic
• Can speak Mandarin
• Good communication skills in English
• Previous customer service experience preferred
• Positive attitude & team player
• Excellent computer and typing skills

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