OFFICE/BUSINESS MANAGER

About the Company

Hydraulic Doctors is proud to be the regions’ leading hydraulic engineering specialist with a strong reputation for providing high-quality hydraulic systems, equipment and services to a diverse range of industries.

About the Role

This role is for you if you enjoy:

• a professional and positive work culture with great customer and supplier relationships;
• a broad hands-on position requiring strong leadership, organisation and customer service skills;
• supporting the owners and the company to achieve it’s sales and operational objectives;
• taking pride in being the linchpin for keeping the Company organised and running like clockwork.

Hydraulic Doctors is looking for a business minded person with a mature & professional attitude, for this hands-on, office-based position responsible for all aspects of the day-to-day administrative functions and assisting with business operations. You will be providing support across multiple areas including front of house, accounts, administration, sales, purchasing and logistics.

Key Responsibilities

• Manage front of house including maintaining high standards of customer service & product presentation;
• Screening and prioritising phone calls and customer enquiries;
• Take responsibility for daily office operations and administration functions;
• Support employees to maintain high standards of service and productivity;
• Liaise with suppliers, customers and external service providers;
• Respond to emails and correspondence;
• Collaborate and assist with co-ordinating job bookings and maintenance schedules to ensure efficiency;

Purchasing;

• Accurate entry of supplier invoices, parts and components;
• Manage accounts receivable and payable including detailed invoicing;
• Implement, maintain and update office systems;
• Use initiative and sound judgement to take the lead in the absence of management when required, including opening and closing of premises;
• Support Director’s with daily operations to maintain efficiency and achieve Company objectives.

Skills and Experience

• Demonstrated experience running a business; or demonstrated experience in a senior administration role within a small-medium business enterprise;
• Strong understanding and experience with business systems and procedures
• Proficient time management and organisation skills;
• Must have excellent reception skills and be able to take clear, concise messages;
• Effective relationship building skills across all stakeholders including customer service;
• Demonstrated accounts experience with a high level of accuracy | Experience with MYOB preferable;
• Diploma in Business an advantage;
• Initiative and solutions oriented with logical and effective problem- solving skills;
• High attention to detail;
• An advanced level of Microsoft Office Suite, in particular Outlook, Word and Excel;
• Experience with inventory management highly desirable;
• Drivers licence required.

Benefits

• Full-time permanent role (Mon-Fri | 8.00am to 4.06pm);
• Circa 70k-80k negotiable to match required skills and experience + allowances+super;
• Bonus opportunities
• Professional, collaborative small-team office environment and genuine, positive work culture;
• Free onsite parking

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